Privacy & Security

Satisfaction Guarantee & Returns Policy

Our booksellers strive to maintain an excellence in customer service and customer satisfaction. With that goal in mind, our booksellers guarantee the condition of every book as it is described on our web site. If you are dissatisfied with your purchase for any reason, please contact your bookseller directly to resolve your purchase. To be eligible for a full refund of the purchase price, please be sure to return your item directly to the bookseller within 14 days of receipt and in the same condition you received it in. The bookseller will also refund shipping costs if the return was a result of an error on the bookseller's part. If the return was not as a result of an error on the part of the bookseller, you will be responsible for all shipping costs.

In any case where a refund is necessary, it is the responsibility of the bookseller to request and process that refund on your behalf through abebooks.com. You may review the status of your order/refund anytime by going to Your Account > Your Orders > Track Your Purchases.

If the bookseller used abebooks payment processing service to process your credit card, the funds will be deposited back in your credit card account by abebooks within one week of receiving the request for refund, and abebooks will send you confirmation of the refund via e-mail.